How do I export and cancel my account?

Exporting

If you’d like to download a transcript of each chat room before the account is deleted, the owner can do this by clicking on the print icon from within the chat room. You can then save the transcript as a PDF from the print option that pops up.

Canceling

If you're sure you'd like to cancel your account, we'll be so sorry to see you go! Canceling takes effect immediately — you won't be charged again, and your account will be inaccessible. Canceling can only be done by the owner of the Campfire account.

For security's sake, the data from your canceled account will be permanently deleted after 30 days. If you need to get back into your account before then for any reason, shoot us an email. We can help!

Important: If your account has been frozen or inactive for some time, we may auto-cancel it. We will give you notice about this. Further details are on our Cancellation Policy page.

Now that you know everything you need to, start by clicking on the Account tab, scroll down to the bottom of the page and click “Please cancel my account” link:

Screenshot of the

Need more help? Send us a message. Send us a message.