What are my payment options?
We’re only able to accept payments via credit card. Charges for account usage are generated automatically. All payment processing is handled by an outside company. We don’t have a billing department that can process checks or invoices.
If you’d rather not have a monthly charge on your credit card, you can set up a lump sum payment. The account owner can set up a lump sum payment option on the Account tab in Basecamp. If you choose this option, we’ll charge the card on file for the amount you choose to pay upfront, then we’ll take your monthly fee out of that paid amount.
You’ll still get an invoice each month, and when your lump sum is running out we’ll send you an email to let you know.